Category: Employer

How To: Purchase Credits on the AFP/FPM CareerCenter

Click here to view our tutorial on how to easily and quickly post family physician jobs on the AFP/FPM CareerCenter.

How To: Post Jobs to the AFP/FPM CareerCenter

Click here to view our tutorial on how to easily and quickly post family physician jobs on the AFP/FPM CareerCenter.

Effective Classified Word Advertising

Writing a concise yet enticing classified word ad can be tricky to say the least. You have limited time, space and visual impact to grab readers’ attention. Click here to view our tips for successful classified word ad campaigns.

Effective Online Job Postings

Effective Print Display Recruitment Advertising

Fill your open jobs quickly and easily with recruitment advertising. Remember that it’s not about reaching every person, it’s about reaching the RIGHT person. Click here to view our tips and tricks to making your ad stand out and reaching your target audience.

Can I change the “Status” options available for Resumes?

No. The CareerCenter currently has set “Status” options most commonly used in the recruitment process. Please use the current “status” options to organize resumes within your Resume Inbox and/or Resume Folders. If you have a suggestion for a status to be added, please contact us.

How do I become a member of AAFP?

The member price listed is for members of AAFP. You can view more information about becoming a member of AAFP at www.AAFP.org. When you create an employer account, you can enter in your AAFP member number to receive the member price. If you already have a CareerCenter account and need to add your AAFP member number to receive the discounted price, please contact us.

How do I get a Promo code?

Promo codes are sometimes sent in our email newsletters. Once you have purchased your first job posting, you will be eligible to receive our email newsletters. We also distribute Promo codes for employers and recruiters who wish to create an integrated advertising campaign including print advertising or banner advertising. Contact us for more information.

What does “Bold All Ads” mean?

Selecting the bolding option will make the job title bolded in the search results to be more noticeable to potential candidates.

What does “Feature All Ads” mean?

You can select to have your job “featured” to be more noticeable to potential candidates. Featured means that the job will have a blue arrow next to it to indicate that it is featured. Featured jobs also appear at the top of matching search results.

How do I search the resume database?

Only Featured Employers are able to search resumes. Click on the “Resume Menu” link in the navigation and click “Search Resumes”. Select the criteria you would like to search on and click the “Search Resumes” button. If you are interested in becoming a Featured Employer, please contact us.

I deleted a candidate from the resume inbox, is there anyway to retrieve it?

No. Unfortunately, choosing delete is a permanent decision. We recommend using the “Set Status” options to organize resumes rather than deleting them.

How will I receive responses from a candidate that I emailed?

Candidates will respond directly to the email address on your account or provided when sending an email communication. Candidate responses will not be logged in the CareerCenter.

How do I track the email communications with a candidate?

If you are using the CareerCenter to communicate with candidates, you can view the email communications sent to a candidate by clicking on the candidate name. Scroll down to the tab that says “Email”. Click on the Subject line of the sent email to view the message details.

How do I make notes about a candidate?

Select the candidate who you wish to note information. Scroll to the section that has a “Notes” tab and click the link to “Add Notes”. Once notes have been added, you can click the link to “Edit Notes” to add new notes or change notes. Click “Delete Notes” to delete all of the notes entered.

How do I organize resumes?

When viewing your list of applications, select the check box next to the names of the candidates you wish to organize and use the “set status” drop down to categorize applications by status. Click the “Update” button. Please note that setting a status does not send any communication to the candidate. If you are a Featured Employer, you can also create folders to organize applications. From the resume menu, select resume folder. Add as many resume folders as needed. Return to the list of applications and select the check box next to the candidates you wish to move into a folder. Select the folder from the drop down menu and click the “Update” button.

Why didn’t I receive an email with matching resumes?

The Resume Agent only sends an email when there are new resumes that match the criteria selected when the Resume Agent was created. If you are not receiving candidate matches or as many as desired, check to make sure that email notifications is turned on in your resume agent and the email address is correct. We also recommend reviewing your Resume Agent criteria to ensure it is not too narrowly focused.

What is a “Resume Agent”?

A Resume Agent is a tool for automatically searching new resumes. Set up a resume agent with the desired criteria to be notified via email when a new resume is posted that matches your criteria.

How do I select multiple pricing plans for the same purchase?

Currently, you can only select one duration and quantity option to purchase. If you would like to purchase a variety of posting durations, you will need to purchase them separately. Complete the purchase for the first duration and quantity and then select “Pricing Plans” from the navigation to purchase additional durations and quantities.

How do I view resumes for a job I posted?

You can view resumes submitted for a job posting by clicking on the Job Manager navigation link. Click on the word “total” with a number in parenthesis next to it under the APPLICATIONS column to view the resumes submitted for that job. You can also select “Resume Menu” from the navigation and click on “Resume Inbox” to see all resumes received for all jobs. Click on the name of the candidate who you wish to view the application information.

What is the difference between a featured job and a Featured Employer?

A featured job is one that has been selected to be featured for a small fee. Featured jobs appear at the top of matching search results and are marked with a blue arrow. All Featured Employer jobs are Featured Jobs. Featured Employers are companies who actively recruit for several positions and have selected to have unlimited job postings and additional features available. For more information on Featured Employers, please contact us.

Why does the posted date change?

The POSTED date will change for Featured Employer jobs. A Featured Employers job remains active for the entire term the account is upgraded to Featured Employer. The POSTED date on all featured employer jobs will update every fifteen days. A Featured Employer must archive or delete a job that should no longer be active.

When does my job expire?

The job posting expires on the last day of the duration selected when the job credit was purchased.

If you are a Featured Employer, job postings will not expire until your Featured Employer account expires. Featured Employers must archive or delete a job that should no longer be active.

How do I activate a pending job?

Click on the “Job Manager” and select the link for “Pending Jobs”. Check the box in the Activate column next to the job you wish to activate and click the button “Activate Jobs”.

The pending job I had in my account is no longer there.

Pending jobs will automatically be deleted after one year.

How do I activate an archived job?

Click on the “Job Manager” and select the link for “Archived Jobs”. From the drop down under the Activate column, select a credit for the job you wish to activate and click “Go”. If you are a Featured Employer, simply click “Go” next to the archived job you wish to activate. If you are not a Featured Employer and do not have any job credits or the desired job credit, you can use the “Pricing Plans” link to purchase more credits.

Can I get a refund for a job credit purchased, but not used?

Please see our payment policy.

If I delete a job, will the resumes received also be deleted?

No, the applications received will still be available in your resume inbox if you used the CareerCenter system to manage applications. If you used a different URL to collect applications, deleting a job from the CareerCenter will not affect the other system.

What are pending jobs?

Pending jobs are jobs that have been created, but not activated. You will need to have job posting credits or be a Featured Employer in order to activate a job.

How is the contact information displayed to candidates?

The contact information will be displayed on the job posting and is used to create the map of your location for candidates. This information is optional. If you wish to share contact information with candidates, please fill out only those fields that you wish to share. Please note that if you enter in a URL or email address into this section, it will not change the application email or URL you designated earlier in the form.

What are the prescreening questions?

Prescreening questions are optional and available to help you narrow your candidate search. The answer desired to the prescreening questions must be yes. Select a weight to add to each question. A rank will be determined based on the weight of the question and answer by the candidate. The rank for each candidate will show in your resume inbox. For example, if you have two questions – 1. Do you hold a Doctoral degreee? and 2. Are you willing to relocate?. The first question may be weighted at 100% as this is a requirement for the job and the second question may be weighted at only 25% if this is not a specific job requirement.

What is the “Application Email/URL”?

If you would like to receive applications using our CareerCenter, simply enter in the contact email address. This is where you will receive notifications when a new candidate has applied or other actions related to your job posting. The CareerCenter will save the candidate information and provides tools for managing applications. If you have an external candidate management system, you may enter in the URL where you would like for candidates to apply.

How do I select multiple locations for one job posting?

Currently, each job can only be associated with one location. For a job available in multiple locations, you can choose to post a job for each location or include the other locations available in the details of your job posting. Please note that if you choose to include the other locations in the details of your job posting, this will not enable those locations to match job seeker searches for those locations.

How do I know how many times my job posting has been viewed?

Click on “Job Manager” from the navigation menu. In the active and archived jobs there is a column for “views” on each job. This reflects the number of times your job has been viewed.

How do I delete or archive a job?

Click on “Job Manager” from the navigation menu. Click the icon for “archive” or “delete” in the row of the job you wish to archive or delete. We recommend archiving jobs rather than deleting them to save a history of the jobs posted.

How do I edit a job?

Click on “Job Manager” from the navigation menu. Click on the icon under the edit column for the job you wish to edit. Change or add any of the information on the job posting. Click the submit button and the job will be updated.

How do I post a new job?

To post a job, you will need to have purchased job credits or be a featured employer. Click on the Job Manager link from the navigation and select the button to “Post New Job”.  Complete all required fields and any optional fields you wish to use. Click “submit” to be taken to the job preview. Review the job details and choose to “edit this job”, “activate job” or “save as pending”.

Who is Russell Johns Associates?

Russell Johns Associates is the CareerCenter partner who developed and maintains this job board. If you have any questions related to the CareerCenter, please contact Russell Johns Associates.

Can I use a check or purchase order?

Please see our payment policy.

How do I qualify for payment terms to be invoiced?

Please contact us for questions related to payment terms.

How do I submit a print advertisement?

Please contact us if you are interested in an integrated advertising campaign or other advertising options.

How do I post a banner advertisement?

Please contact us if you are interested in an integrated advertising campaign or other advertising options.

What is the “EMPLOYER MINI-SITE”?

If you are a Featured Employer, you will have the ability to create a webpage for information about your company. This page is available when a job seeker clicks on your company name from a job search or from the “Featured Employers” navigation. Use this area to promote your company and provide additional details about your office environment, location, or other company information. You can even add a video to showcase your company to perspective employees.

What is the video for a job seeker?

Job seekers have the option to upload a video resume. If you have a job seeker or candidate with a video, check it out.

I forgot my password.

Please use the “Forgot Your Password?” link  under the login area in the right side navigation column. Be sure your email is set up to accept email from Russell Johns Career Center.

Why did my search return zero results?

Try reviewing your search criteria to make sure it is not too limited. Also, check the keywords entered, if any, when running the search. Use keywords that would most commonly be found in a potential candidates resume.

Are the email communications with a job seeker private?

Yes. If you are using the CareerCenter to communicate with job seekers, please review our privacy policy.

What is the “Resume Summary information” for a job seeker?

The Resume Summary details include what the job seeker has set for their preferred employment conditions.

Can I use a job seeker’s provided email address to contact them?

Yes. If you wish to contact a job seeker with their provided email address you may do so. However, these emails will not be logged in your communication history.

Why is the “Resume Details” for a candidate blank?

Job seekers have the option to upload a resume or include their resume text into a form on their account. If the job seeker has uploaded a resume, they may choose to leave the resume detail text blank.

Why do some Job Seeker names say “Private”?

Job seekers are given the option to keep their contact information private. You can contact a private job seeker through the CareerCenter. A job seeker will reply directly to the email address provided in your account or when sending the private message.

How do I edit my employer profile?

Click the menu navigation link to Update Profile. Change or add information as needed. Remember to re-enter your password in the field for “Verify Password” and check the box for “Accept Terms & Conditions”.