Category: Job Seeker

Am I able to post jobs?

You will need to create an employer account using a different email address and password. You will also need to purchase job credits or become a Featured Employer in order to post a job.

What are “Featured Employers”?

Featured Employers are potential employers who frequently post jobs and have access to enhanced recruiting tools. To learn more about featured companies, please contact us.

When I click on a job I applied for, it says the job is no longer in the database. What does that mean?

The job is no longer active. You may wish to follow up with the employer if you did not hear back from them regarding your application.

If there are contact details and an apply button, which do I use?

Use the apply link. The apply link will take you to one of three options: the CareerCenter application process, a different website where you can apply or an e-mail address to submit your application. The employer selects which option they would prefer to receive applications.

I clicked PRINT and a new window came up but it didn’t print.

Right click in the new window and select “print”.

What is the “Job Reference”?

The Job Reference is populated by the employer. This is most likely the ID that the organization is using to identify the current job opening.

The Post Date for the same job has changed. Is this another position for the same company?

Some employers are offered the opportunity to post a job for a longer period of time, but to have it refresh every 15 days while they are actively looking to fill the position. This option is to prevent active positions from becoming outdated. The employer may update the position details, but most likely it is still the original position.

What is “My Favorite Jobs”?

The My Favorite Jobs area is where you will find jobs that you have selected to save from previous job searches.

Why are the same jobs always at the top of my search?

These jobs are from employers who have purchased additional exposure to promote their job posting. This could indicate that the employer hires often or has an immediate need to fill the position. If you are hoping to have a new job quickly, we suggest paying extra attention to these listings.

I signed up for a Job Agent but have not received any emails.

There are a few reasons why you may not have received any Job Agent emails:
1.        You are using an email address that is blocking Russell Johns CareerCenter emails.
2.        Your email address was temporarily unavailable (perhaps your mailbox was full) when the profile email was sent
3.        Your profile choices are too specific and no jobs have been added that match that description
4.        You have not turned the email notifications on for the Job Agents.

What is “My Agent”?

When you create an Agent, you are creating a profile of what job categories you are interested in, where the location of the job you would like, and keywords that describe this job. Once the information is entered, the system can find jobs that match your request and will email you links to that job! Click “My Agent” for more information.  You can add up to 5 Job Agents.

I posted my resume – now what?

Thank you for posting your resume. It is now available to employers who search potential candidate resumes. We recommend searching and applying to jobs in addition to posting a public and searchable resume.

We also recommend keeping your resume updated and have different copies for your resume targeted to different types of jobs that you may apply for.

I forgot my password.

Please use the “Forgot Your Password?” link  under the login area in the right side navigation column. Be sure your email is set up to accept email from Russell Johns Career Center.

I am having trouble logging in.

First make sure you are logging into My Account as a Job Seeker and not as an Employer.  If that is not the problem, please contact us.

When I click to spell check, it says it is already running?

This has been known to occur when you have popup windows blocked. If you blocked the popup and then tried to access it again, you will get the error that the spell check is already running. You will need to close out that browser window and begin again.

When I click to spell check, nothing happens. Is it broken?

This has been known to occur when you have popup windows blocked. You will need to close your browser window and begin again. This time, disable your pop up blocker before clicking spell check.

When I click to submit my resume, I sometimes get Pre-Interview Questions – what is that and do I need to answer them?

Pre Interview Questions are questions that the employer has set up and would like to have answered in addition to receiving your resume. You need to answer them in order to respond to the job.

How do I paste my resume?

Press the <Ctrl> and the C keys on your keyboard (at the same time) to copy from the original source. Click in the resume details box and press the <Ctrl> and the V keys to paste the copied content into the box.

Which employers have viewed my resume?

Employer’s information is private until the employer contacts you to follow up on your resume or application. We cannot share which employers are viewing your resume.

Since I posted my resume it has been viewed 0 times. Why is it not viewed by employers I send it to?

Check to make sure your resume is searchable. Go to My Resumes and click the link to “Make Searchable” if it is not already selected.
If you want to improve the likelihood that your resume will be seen by employers, make sure you have selected the right categories and used keywords in your resume that match what an employer might include in their job description or search for.

Is there a limit to how long my resume can be?

No. However, most recommendations say your resume should be one to two pages long, but this can vary by industry and experience.

How do I format my resume in the system?

There are a few things you can do to beautify:
to enter spaces between paragraphs
just put that <P> tag between the paragraphs.
<b>to put something in bold, place it between the 2 tags like this</b> <b> this is in bold </b>
To make things appear bulleted, use
<li> item one results in:
•  item one

How do I cut & paste my resume?

Try pasting it to Notepad (If you are on a PC, click start -> programs -> accessories -> notepad) first. That will remove all the formatting that your word processor is doing. Once it is in Notepad, then click on edit -> select all and then edit -> copy. Go back over to the area where you can paste your resume, click inside the box, and press the control (Ctrl) key and the V key at the same time.

How do I delete a job from my folder?

First login. Then click on “My favorite Jobs” and then check the box next to the job you would like to “Delete”.  Click on “Delete” at the bottom of “My favorite Jobs”.

What happens if I save a job and it doesn’t come up in my save folder?

If the job is no longer available, you cannot view the job posting saved in your folder so the job title will not be a hyperlink. If the job is re-posted by the employer (thus available again), the job saved in your folder will then be viewable again.

Can I save jobs to a folder so I can view them later?

Yes. At the top right of the job posting there is a link that says “SAVE” — just click this link. You will be prompted to login to “My Account” if you haven’t already. The job will be saved in “My Favorite Jobs”.

I have seen the same job available on the website for a long time. How do I know this position is still open?

Employers can select the length of time a job posting is available on the site or they can remove the job when they no longer are accepting applications. If you are unsure if a position is still available, you may wish to contact the employer. However, most jobs that are listed on our site are still accepting applications.

I sent my resume to an employer, now what?

After you submit your resume to an employer you can choose to follow up with the employer as you would normally do in any application process. Please be patient as some employers may receive a high volume of applications.

When I click apply, who is my resume sent to?

It is sent directly to the employer – to the email address listed on the job posting. If you do not see an email address in the posting, it is because the employer has chosen not to be contacted directly via email. Please pay close attention to the job description. Occasionally employers prefer you to respond in a very specific manner and instructions are given in the job description.

Do I need an account to search jobs?

No, but we recommend you do to save jobs, keep a record of jobs applied to and use other features available on the site. You will also have the option to enable your resume to be searchable by potential employers.

Can I email or fax a resume?

No. All resumes must be uploaded or entered into your account in order to send the resume to a potential employer.

How can I track the jobs I’ve applied for?

Click “My Job Applications” from the navigation menu to view a list of the jobs you have applied to.

Why didn’t I receive a response when I applied online?

If you applied to a job and did not receive a response, you may wish to follow up with the employer. Once you have applied, it is up to the employer if they wish to communicate.

What happens when I apply online for a job?

Applying online submits your application information to the person or organization responsible for filling the position.

How do I apply for a job?

Click on the job details and click the link to “Apply”. This could take you to the CareerCenter application process, another website where you can apply, or to an email address to submit your application. The employer has selected how they would prefer to receive applications based on these options.

I am having trouble entering/uploading my resume.

Please make sure the resume you are attempting to upload is 80KB or less. Please also check to make sure the file you are attempting to upload is in an acceptable format: .doc, .pdf, .html, or .htm.

How can I update or edit my resume?

If you need to update your resume, click “My Resume” from the navigation menu and click on the name of the resume you wish to update. You can change your selections and/or attached a new file.

Who is viewing my resume?

Potential employers and recruiters may be viewing your resume. If your resume is searchable, potential employers and recruiters will be able to view your resume. Employers and recruiters who have posted a job that you have applied to may also view your resume. Click “My Resume” to see how many views your resumes have had.

What is a non-searchable resume?

If you select “Not Searchable”, your resume will not be available through the resume database for potential employers to find.

What is a searchable resume?

A searchable resume allows potential employers to view your resume when searching for potential candidates.

What is a private resume?

If you select “Make Private” your contact information will not be viewable to potential employers. A potential employer will be able to contact you through the CareerCenter without seeing your contact details. Please note that if you select “Private”, any information contained within your resume will still be viewable to potential employers.

What is a public resume?

Selecting to make a resume public makes your contact information public. If you would like to keep your contact information private from potential employers, please select “Make Private”. A potential employer will be able to contact you through the CareerCenter without seeing your contact details. Please note that if you select “Private”, any information contained within your resume will still be viewable to potential employers.

Who will see my resume?

Your resume will be viewed by the creator of the job posting. Most likely a recruiter and/or potential employer. Please note that an employer may choose to share your resume with others as necessary in the hiring process.

How can I confirm that my resume and cover letter have been submitted?

Click on “My Job Applications” and confirm the title of the job that you applied for appears in the list.

What file types can I upload?

Resumes can be uploaded from a Word document (.doc), an html or htm file, or in PDF format.

How do I upload my resumes and cover letters on this site?

You can upload your resume by clicking “My Resume” in the top menu once you have logged in. Click on the link to “Add new Resume” and follow the instructions on that page. You will have the option to enter the contents of your cover letter when you apply to a job through the CareerCenter.

Can I upload more than one resume / cover letter?

Yes. You can have up to 3 different resumes. The cover letter can be entered when you apply for a job. If the “APPLY” link takes you to another website, you may need to upload/insert your resume and cover letter again into that website. If the “APPLY” link takes you to an email address, you will need to attached your resume and cover letter.

Why should I create a cover letter?

Creating a cover letter can improve your chances of being called for an interview. A cover letter serves as your introduction to a potential employer and provides the opportunity to explain your experience, skill and other information on a high level. Your resume is for providing your professional details and does not showcase your personality.

Why do some jobs have more information than others?

The job information is completed by the employer. The employer may wish to only post certain information. If you need more information to decide if the job is right for you, you may want to contact the employer.

Which option do I choose to share a job?

The Share link lets you decide which option you would like to choose. You can share a job via email or your favorite social networking or messenger program.

Do I need a resume to apply to a job posting?

Most likely. Applying through the CareerCenter or through an employers website will require a resume submitted. Although some employers may provide an email address, they are most likely looking for a resume to be submitted via the contact email. Follow any instructions provided by the employer in the job details closely. If the employer requests a resume, cover letter and any other information, you should supply all of it with your application.

Why doesn’t my Job Agent email me any jobs?

The job agent will not send an email if no new jobs have matched your job agent criteria. You may wish to set up a new job agent with broader criteria selected to receive more jobs.

How do I turn off Job Agents to stop receiving email notifications?

Login to your account and click on “My Agents”. Select the button for “Off” under “Turn off email job notifications” and click “set” to turn off all notifications. If you want to turn off just one agent, but leave others active, you can choose to delete a specific agent by clicking the X under the delete column in the row of the agent you wish to delete.

How can I use keywords to search jobs?

You can enter as many keywords as you feel necessary to find the right matching job opening. Select the button for “All keywords” if you want all of the keywords you typed to appear in the job details or “Any keyword” to see jobs that match one of the words you entered.

How can I get more information about a job posting?

The employer has only provided us with the information on the website. For more information, you will need to follow the contact or application instructions to contact the person or organization who is filling this position.

How do I save a job search?

Click “My Agents” from the navigation. Click the link to “Add New Agent”.  Fill in your search criteria and click the button to “Add Notifications”.

What happens when I save a job?

Click save to save a job to the “My Favorite Jobs” area. This feature was added for your convenience. You can save the jobs that seem most appealing and go back to them when you are ready to apply.

Why aren’t there more results in my search?

If you are not seeing as many job opportunities as you would like from your search, consider changing your search criteria. Select all categories that apply to your ideal job description, select a longer posting period and/or leave some options selected as “all”.

How can I get more-focused search results?

If you are not getting the search results desired, we recommend reviewing your job search criteria. Think about your ideal job and what categories, salary range, location and job type that it would fall under. Select those options when running your search.

How do I search for jobs?

Click on the link to search jobs. Enter in any keywords that are relevant to the job you are looking for. Select the category or categories your ideal job might be listed under. If you know the company name, you can select it. Select the locations where you would like the job to be located or enter your zip code and a mile range. Select the desired job types, salary range and/or posting date.

How do I delete my account?

Please contact us.

I’m not looking for a job anymore. How do I remove my resumes.

Login to your account and click “My Resume”. You can click the delete icon to permanently delete your resume. However, we recommend selecting the options to “make private” and “not searchable” to save your resume for future use.

I no longer want notifications sent to me. Is there a way that I can turn that off?

If you wish to no longer receive job search agent notices, please click on “My Agents” within your account and select the “Off” button under “Turn email job notifications”. Click “Set”.

If you wish to no longer receive news and updates, click “Manage account”. Select “No” next to “Subscribe to CareerCenter News/Updates”.

How do I change my password?

Login with your existing email address and password. Click “Manage Account”. Change the password associated with your account. Re-enter your password in the “Verify Password” field, check the box to accept the terms & conditions and click “Submit”.

How do I change my email address?

Login with your existing email address and password. Click “Manage Account”. Change the email address associated with your account. Re-enter your password in the “Verify Password” field, check the box to accept the terms & conditions and click “Submit”.

How do I update my profile?

Please login and use the menu items available to manage your account information, update your resume, change your saved jobs or access job agents.

Will my contact information be sold to any third parties?

No. We will not sell or trade your personally identifiable information to outside parties. For more information please read our Privacy Policy.

Is my information confidential?

We implement a variety of options and security measures to maintain the confidentiality of your personal information. You have the choice to make your resume and/or contact information viewable to employers. Please also read our Privacy Policy.

Does my account expire?

A job seeker account does not technically expire. However, you are required to update your resume every year in order for it to remain active.

What if I do not have an email address?

In order to register an account and/or apply for positions (with or without a registered account), we require that you have a valid and working email address.

If you do not have an email address, you may get one for free at the following websites: Google Mail, Microsoft’s Hotmail, or Yahoo Mail.

I am a member/subscriber. Do I still need to create a job seeker account?

Yes. Your job seeker account is separate to your member / subscription account.

Can I use my Employer username and password for my Job Seeker account?

No. You will need separate accounts to access each area separately.

Do I need to create a Job Seeker account to apply for jobs?

Sometimes. If the employer has elected to use the CareerCenter application process, you will need to be logged in to apply. If the employer has an external website or e-mail address where you should apply, you can do so without being logged in.

Why should I create an account?

Registering an account on the site allows you to more effectively manage your job search / application experience. Your account contains a collection of details that are used to help to match you to job opportunities. You can choose to be alerted when newly posted jobs match your search criteria. You can also choose to allow potential employers to search for you. The system will automatically keep a record of the jobs you apply to.

Is this a free service?

Yes. This is a completely free service for Job Seekers.

How do I create an account?

Click the link to “Sign Up Now” above the Job Seeker Login box or on the Job Seeker information page. Complete the job seeker registration form.